Accessibility Statement
Tusomere Financial Literacy is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment
We believe that everyone should have equal access to financial education resources. In pursuit of this goal, Tusomere Financial Literacy is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability.
Our commitment to accessibility includes:
- Designing our website with accessibility in mind.
- Providing alternative text for images and other non-text content.
- Ensuring sufficient color contrast between text and background.
- Making our website navigable using a keyboard.
- Using clear and simple language.
- Regularly testing our website for accessibility issues.
Measures to Support Accessibility
Tusomere Financial Literacy takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission statement.
- Include accessibility throughout our design and development processes.
- Employ formal accessibility quality assurance methods.
Our team is dedicated to ensuring that our website meets the needs of all users. We strive to adhere to accessibility best practices in all aspects of our website development and maintenance.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Tusomere Financial Literacy is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
| Guideline | Status | Notes |
|---|---|---|
| Perceivable | Partially Conforms | Some images lack sufficient alt text. |
| Operable | Fully Conforms | Website is fully navigable using a keyboard. |
| Understandable | Partially Conforms | Some content may be difficult to understand for individuals with cognitive disabilities. |
| Robust | Fully Conforms | Website is compatible with a wide range of assistive technologies. |
Known Areas of Non-Conformance
Despite our best efforts, we recognize that some areas of our website may not be fully accessible. We are actively working to address these issues and improve the accessibility of our website.
Known areas of non-conformance include:
- Some images may lack sufficient alternative text.
- Some older documents may not be fully accessible.
- Certain dynamic content may not be fully compatible with screen readers.
We are committed to resolving these issues as quickly as possible. We appreciate your patience and understanding as we work to improve the accessibility of our website.
Feedback
We welcome your feedback on the accessibility of Tusomere Financial Literacy. Please let us know if you encounter any accessibility barriers while using our website.
You can contact us in the following ways:
- Email: accessibility@tusomerefinance.org
- Phone: +256 094506081 (Ask for the Accessibility Team)
- Postal Address: Tusomere Financial Literacy, Accessibility Department, Plot 42 Bukoto Street, Kampala, Uganda
We try to respond to feedback within 5 business days.
If you are not satisfied with our response, you can escalate your concern to the National Information Technology Authority - Uganda (NITA-U).
Technical Specifications
Accessibility of Tusomere Financial Literacy relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Tusomere Financial Literacy assessed the accessibility of this website through the following approaches:
- Self-evaluation: The website was self-evaluated by the developers and content creators using accessibility checklists and guidelines.
- External evaluation: Periodically, independent accessibility experts review the website. The last external review was performed by Access Uganda in December 2025.
Formal Complaints
If you wish to file a formal complaint regarding the accessibility of our website, please submit your complaint in writing to the address listed above. Please include a detailed description of the accessibility issue you encountered, as well as your contact information.
We will acknowledge receipt of your complaint within 3 business days and will provide a response within 15 business days. We are committed to resolving all accessibility complaints in a timely and effective manner.
Ongoing Efforts
Tusomere Financial Literacy is committed to ongoing efforts to improve the accessibility of our website. We will continue to monitor our website for accessibility issues and implement necessary changes to ensure that our website is accessible to all users.
We are also committed to providing ongoing training to our staff on accessibility best practices. By investing in accessibility, we are working to create a more inclusive and equitable online experience for all Ugandans.
Our accessibility efforts are guided by the principles of Universal Design, which aims to create products and environments that are usable by all people, to the greatest extent possible, without the need for adaptation or specialized design.
We partner with local disability organizations in Kampala to ensure our website and content meets the diverse needs of our Ugandan audience.